FAQs & Tips

Lili Berina - Murano glass flowers handmade in the Basque Country

General Questions

Lili Berina is a craft company located in the Basque Country which specializes in the manufacture and marketing of glass flowers and Murano glass bouquets.

Lili Berina manufactures and sells "false flowers" in Murano glass for interior decoration.

Murano is a small island located in the lagoon of Venice. During the 13th century the Republic of Venice which feared the fire and the destruction of the city ordered the destruction of its later foundries which were rebuilt nearby.
The original techniques employed on Murano were brought back by Byzantine craftsmen fleeing the fall of Constantinople but were quickly developed by large manufacturing houses which created a community of glassmakers on the island. The manufacturing sects were so large that for a time glassmakers could not even leave the island on pain of imprisonment, hard labor or even hanging.
The exceptional know-how of the Murano glassmakers in using salts of tin, titanium, gold, copper, various powders was a jealously guarded secret but their fame was immense because during the Middle Ages Venice was long a hub of European culture, art and commerce.
For centuries the production of glass has continued on Murano and techniques have developed such as crystals, enamel, ornaments with gold thread, multicolored glasses (millefiori), milk glass (lattimo) and stone imitation. precious glass.
Today at our level we perpetuate the art of excellence and craftsmanship by using this extraordinary raw material which delights us both by the diversity of its colors as well as for its solidity.

You can call us at +33(0)785806042 or send us an email at the following address: contact@liliberina.com or alternatively leave us a message through our Contact page.

You can buy Lili Berina's creations either online on our website https://liliberina.com/.

Alternatively you can find our flowers at our partner shop BANAKA in Cambo les Bains.

Murano glass flowers have several advantages over real flowers. Here are some of the benefits:

Durability: Murano glass flowers are extremely durable and resilient. Unlike real flowers which fade and deteriorate over time, Murano glass flowers retain their beauty and fresh appearance for a much longer duration.

Longevity: Murano glass flowers are eternal. They don't wilt or require constant maintenance like real flowers. They can remain beautiful and intact for many years, making them an ideal choice for long-lasting decoration.

Varied and customizable colors: Murano glass flowers offer a wide range of colors and patterns. Unlike real flowers which are naturally limited in color, Murano artisans can create glass flowers in a multitude of vibrant hues and customize them to the client's preference.

No Maintenance Required: Unlike real flowers which require regular maintenance such as watering, pruning and frequent replacement, Murano glass flowers are maintenance free. They always stay fresh and do not require any special care.

Reduced Allergies: People with allergies to real flowers can enjoy the beauty of Murano glass flowers without the drawbacks associated with allergies. Being made of glass, they do not emit pollen or allergenic substances.

Yes of course. Murano flowers are already beautiful on their own, but by customizing them, you create a truly unique work of art that reflects your style and personality.

When you choose the customization of Murano flowers at Lili Berina, you have the possibility of selecting the colors and the details that you like the most. Our workshop will work closely with you to understand your preferences and create a Murano flower that exceeds your expectations.

Offer a personalized Murano flower of
Lili Berina is a perfect gift for special occasions such as birthdays, weddings or important celebrations.

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The flowers of Lili Berina

At Lili Berina we take inspiration from the flowers we see and love from the Basque Country. Rose, Lorea, wildflowers and buttercups are some of our favorites. To see all the flowers we offer click here.

The average length of the stainless steel rod is 18cm. Depending on the creation, the flower can be between 1.5cm to 3cm in diameter. For each flower see the product sheet.

Depending on the creation we offer different colors of flowers. If you want a new coloring do not hesitate to contact us here

Each interior and decoration being different, we do not currently offer a vase. However, we are currently looking at the possibility of offering you suitable containers in the near future.

Here are some tips for caring for your Murano glass flowers:


Handling with care: Handle the glass flowers with care to avoid shocks and falls. Hold them by the stem or base to avoid putting excessive pressure on the fragile petals.


Avoid Chemicals: Avoid using harsh chemicals or abrasive cleaners to clean Murano glass flowers. Instead, prefer a gentle, non-abrasive cleaning to preserve their shine. A highly recommended cleaner is Marseille soap, which is widely used for all glassware. This soap usually comes in the form of a powder, which should be dissolved in a bowl with lukewarm water and then removed with a very soft microfiber cloth.


Regular cleaning: To remove dust or fingerprints, use a soft, lint-free cloth. Gently wipe the petals and stems to maintain the cleanliness and shine of the flowers.

Proper Storage: If you need to store Murano glass flowers for an extended period of time, be sure to store them in a dry place away from direct sunlight and temperature fluctuations. You can also wrap the flowers individually in tissue paper or soft fabric to prevent chafing and scratching.

delivery and shipping

We notify you by email as soon as your purchase is shipped and give you the tracking number so that you can follow the delivery of your flowers live.

Being artistic craftsmanship, each piece is unique. It is almost systematically designed for your order, or resulting from a production carried out in anticipation. The creations ordered are systematically manufactured by ourselves.

All our orders are shipped from our workshop within 72 working hours (Monday to Friday) following your order and after production. Depending on the destination and the delivery option (Colissimo or Chronopost) chosen, the shipping time is between 2 to 10 days.

Yes, we ship internationally

Please refer to the Shipping Policy page for delivery cost details by destination.

We notify you by email as soon as your purchase is shipped and give you the tracking number so that you can follow the delivery of your flowers live.

We take great care to protect your flowers during transport. Please watch...look at the pictures below for more information.

- Each flower is indivdually protected.

- We add additional packaging to further protect the flowers in transit.

- Add a personnalised message to you order for no extra charge.

Emballage fleurs de Murano
Packaging

Each Flower is inividually protected.

Emballage fleurs de Murano
Additional protection

To stop the flowers moving about inside the package further protection is added

Meassage_avec_empaquetage_fleurs_en_verre_de_Murano_Lili_Berina
Message

Personnalize your message

Contact us

+33.(0)7.85.80.60.42

Do not hesitate to call us. The line is open between 9 a.m. and 6 p.m. from Monday to Friday to answer all your questions.

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If you have a question or want to get in touch - leave a message via the Contact form

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Nathalie travaille le verre de Murano au chalumeau
100% handmade

by a glass spinner

Pays_Basque_Irrissary
In the heart of the Basque Country

in Irissarry

With Murano glass

Authentic

Product Returns and Refund Policy

Yes, if you are not completely satisfied with your purchase, you can benefit from a withdrawal period of fourteen days from the delivery of their order to return the product to us for exchange or refund without penalty, except shipping costs.

– By phone from Monday to Friday from 10 a.m. to 12 p.m. and from 2 p.m. to 6.30 p.m. on 07 85 80 60 42

– By e-mail For any information you can send us an e-mail to the following address: contact@liliberina.com
We promise to respond to you as soon as possible.

- By our contact form

– You can also send us a letter to the following address:

Lili Berina
143 Borda Road
64780 Irissarry

All returned items will be subject to inspection. They must be new, unused and in their original condition. Any returned product that is incomplete, damaged, worn or dirty will not be taken back and will be returned to you.

Bulk Order Questions

We offer wholesale offers for those looking to order in larger quantities. This can relate to restaurants, hotels and weddings. Please message us to discuss your requirements.

Impossible to say without more information on the quantities and the products requested. Please message us to discuss your requirements.

Of course, within the limits of time and the technical possibility of the specific request. Please message us to discuss your requirements.

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Responsible Production

Our handmade to order process guarantees a unique product without waste or unnecessary overstock.

Secure Payments

The management of our online payments is 100% secure with Stripe & Paypal.

Delivery

Our delivery times are at least 3 days. Depending on your purchase, the manufacturing time required will extend the duration by 2 or 3 days. A message will be systematically sent to you to notify you.

Satisfied or refunded

Not happy with your purchase? You can return it within 14 days .

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